ecu360

Understanding The Forwarder’s Perspective on API Adoption

Sun 9 January, 2022

Understanding The Forwarder’s Perspective on API Adoption

A COMPLETE GUIDE TO THE API REVOLUTION

APIs can alleviate some challenges and can help companies to develop more efficient processes, create closer ties with customers and partners, and make it easier to complete daily tasks.

This whitepaper refers to a global survey, “Understanding the Forwarders’ Perspective on API Adoption”, conducted by ECU360, of over 120 commercial freight forwarding companies.
Key takeaways from the survey:
1/3 of respondents

have already adopted or are looking to adopt APIs

65.3% of the respondents

mentioned good customer service to be the most vital parameter they look for in vendors

Fill out the form on this page to access the detailed guide on the deployment of API in the Logistics organizations.

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